Privacy Notice
Dr Stone Elevate
Last updated: May 2026
At Dr Stone Elevate, your privacy matters. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website, download resources, join mailing lists, enquire about services, purchase products, or work with Dr Stone Elevate.
This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Who We Are
Dr Stone Elevate is operated by Dr Clare Stone, a Chartered Counselling and Coaching Psychologist and HCPC-registered practitioner.
Website: drstoneelevate.com
Email: [email protected]
For the purposes of data protection law, Dr Stone Elevate acts as the “data controller” of your personal information.
What Information We Collect
Depending on how you interact with Dr Stone Elevate, we may collect the following information:
Information You Provide Voluntarily
This may include:
Your name
Email address
Phone number
Billing information
Information submitted through contact forms
Information provided when downloading resources or joining mailing lists
Information shared during coaching, therapy, supervision, or consultation enquiries
Technical Information
When you visit the website, certain information may automatically be collected, including:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
Cookie and tracking data
How Your Information Is Used
Your information may be used to:
Send requested resources, downloads, or lead magnets
Provide coaching, therapy, supervision, or consultancy services
Respond to enquiries
Send email newsletters, wellbeing resources, psychology insights, updates, or marketing communications (where consent has been provided)
Process payments
Improve website functionality and user experience
Maintain records required for professional, legal, ethical, or regulatory obligations
Monitor website analytics and marketing performance
Lawful Bases for Processing
Under UK GDPR, the lawful bases relied upon may include:
Consent For:
Email marketing
Lead magnet sign-ups
Newsletter subscriptions
Optional marketing communications
You can withdraw consent at any time by clicking the unsubscribe link in emails or contacting [email protected].
Contract For:
Delivering paid services
Processing payments
Responding to service enquiries
Legitimate Interests For:
Website improvement
Basic analytics
Maintaining business records
Preventing misuse of services
Legal and Professional Obligations For:
HCPC professional obligations
Insurance requirements
Financial record keeping
Legal compliance
Email Marketing & Lead Magnets
When you download a free resource, workbook, or lead magnet, you may be invited to join the Dr Stone Elevate email list.
If you consent, you may receive:
Psychology and wellbeing insights
Coaching and self-development resources
Updates about services or programmes
Educational and marketing emails
You can unsubscribe at any time using the unsubscribe link included in emails.
Your information will never be sold to third parties.
Third-Party Services & Data Processors
Dr Stone Elevate uses trusted third-party providers to help operate the business securely and efficiently.
These may include:
Funnel Sketchers
Used for:
CRM management
Email marketing
Landing pages
Sales funnels
Lead magnet delivery
Marketing automation
Stripe
Used for:
Secure payment processing
Dr Stone Elevate does not store your full payment card details.
WriteUpp
Used for:
Clinical records
Appointment management
Client administration for 1:1 services
Google Analytics / Meta Pixel (if enabled)
Used for:
Website analytics
Marketing performance
Advertising insights
These providers may process data outside the UK. Where this occurs, appropriate safeguards are used in line with UK GDPR requirements.
Cookies
This website may use cookies and similar technologies to:
Improve website functionality
Analyse traffic and visitor behaviour
Support marketing and advertising activity
You can control or disable cookies through your browser settings.
Data Retention
Personal information is only kept for as long as necessary for the purpose it was collected.
Retention periods may vary depending on:
Legal obligations
Professional requirements
Insurance requirements
Clinical record keeping obligations
Business and accounting requirements
Marketing data is retained until you unsubscribe or request deletion.
Your Rights
Under UK GDPR, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent
Request transfer of your data where applicable
To exercise any of these rights, please contact:
[email protected]
Data Security
Reasonable technical and organisational measures are used to help protect your information from unauthorised access, misuse, loss, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Links to Other Websites
This website may contain links to external websites. Dr Stone Elevate is not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
This website and services are not intended for children under 13 without parental involvement or consent.
Complaints
If you have concerns about how your data is handled, please contact Dr Stone Elevate first so we can try to resolve the issue.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in services, technology, legal requirements, or business practices.
The most recent version will always be available on this website.
Contact
Dr Stone Elevate
Email: [email protected]
Website: drstoneelevate.com
